Last Updated: April 03, 2025
At techitch.com (https://techitch.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store or make a purchase.
1. Information We Collect
We may collect the following information:
- Personal Details: Name, email address, phone number, and shipping/billing address when you place an order.
- Payment Information: Processed securely via our payment provider (we do not store your full payment details).
- Browsing Data: IP address, browser type, and pages visited on our site, collected via cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and customer support.
- Communicate with you about your order or account.
- Improve our website and services.
- Comply with legal obligations.
3. Legal Basis
We process your data based on:
- Contract (to fulfill your order).
- Legitimate interest (to improve our services).
- Consent (e.g., for marketing emails, where applicable).
4. Sharing Your Information
We may share your data with:
- Third-party service providers (e.g., payment processors, shipping companies) to complete your order.
- Legal authorities, if required by law.
We do not sell your personal information.
5. International Transfers
As we sell worldwide, your data may be transferred outside the UK. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information.
6. Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent (if applicable).
To exercise these rights, contact us at [insert your contact email].
7. Data Retention
We keep your information only as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes (typically up to 6 years for tax purposes).
8. Cookies
We use cookies to enhance your shopping experience. You can manage cookie preferences through your browser settings.
9. Security
We take reasonable steps to protect your data, including encryption and secure payment processing.
10. Contact Us
If you have questions about this policy or your data, contact us.
